There has been some criticism about my lack of e-responsiveness. I confess to being a bit "off the blog" as of late... it's not that I don't like you, faithful readers, but rather that I've been distracted by things variously interesting and not. Irregardless, I will commit to trying to post every day, even if it's a short post.
So, it's just past noon, and we've just finished a 4-hour lecture entitled "Managing Appraisal and Reward". The conclusions: (1) pay-for-performance doesn't work. (2) Financial reward systems are typically demotivating over the longer term. (3) appraisal systems are often badly designed, and even more often, badly implemented. (4) personal biases influence appraisals. (5) doing this right can be a huge competitive advantage, because so many people and companies do it badly.
My favorite thing about this lecture was the discussion on reward systems for a Taiwanese doctor at Taiwan's largest medical tourism hospital:
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Yes, that's right, there is an optimal number of lawsuits. Ain't that just a bit disturbing!
- i
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3 comments:
Hey Ian,
I'm just catching up after not reading for a little while, but wanted to say I am in full support of a blog that not only has pictures of a cheese plate and dessert buffet, but also has your lecture notes (or graph at least) included. Quite fabulous.
- Margot
An optimal number of lawsuits? Adie will be very pleased...
Hey Ian,
I just finished a session on implementing Web 2 technologies within a company to improve B2E collaboration...my favorite quote from the workshop?
"It's amazing what people will do for a donut."
That's right. Pretty awesome. This was in the context of using "IdeaStorms" and participatory technologies to encourage people to contribute to process improvements. I don't know if it's being discussed in your course, but there are entirely different trends emerging within the current generation of people being motivated by things other than direct financial compensation.
Think: donuts.
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